Thank you for shopping at Nether Needles.

If you are not entirely satisfied with your purchase, we’re here to help.

We accept Returns and Exchanges subject to the following terms and conditions:

• Request for return/exchange is made within 15 days of receipt of items.
• If customer wishes to return/exchange product, it must be unused and returned in original packaging. Shipping costs and any government charges are to be borne by customer.
• In case of product damage, we shall ascertain and refund or exchange in case fault is found at our end.
  Products that do not meet these criteria will not be considered for return.

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us by email: customersupport@adeenhomes.com

We will arrange for the carrier that delivered your product to collect and send the product with its original packing and the RMN, along with a note from you indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

M 08 Al Rafa Building, Al Rafa, Bur Dubai, Dubai UAE PO Box 214429

Shipping charges

Please refer to point 2.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded subject to the above conditions

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us by email: customersupport@adeenhomes.com